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Medium size hotel how is the front office important to a hotel the front office of any sized hotel is the brain of the operation the front office concludes of employees and departments that make the hotel functional. Management of quality introduction quality refers to the ability of a product or service to consistently meet or exceed customer requirements or expectations different customers will have different requirements, so a working definition of quality is customer-dependent. Hotel general manager training and education encompasses a wealth of academic subjects, including marketing, economics and human resources management a number of institutions have bachelor's and .
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